Privacy Policy

This User Privacy Policy describes how Digital Launchpad ('we,' 'us,' or 'our') collects, uses, maintains, and protects information obtained from users ('you' or 'your') of our course platform, located at https://www.digitallaunchpad.ph/ and https://course.digitallaunchpad.ph/.

1. Information We Collect

We may collect the following types of information from users:

  • Personal Information: When you register on Digital Launchpad, enroll in courses, or engage with our platform, we may collect personal information such as your name, email address, username, password, billing address, and payment information.

  • Course Interaction Data: Information related to your course selections, progress, assessments, and interactions with instructors and other users on the platform.

  • Communications: Records of any communications you have with our customer support team or interactions via email, messages, or other channels.

Technical Information: We may automatically collect certain information about your device, browser type, IP address, operating system, and browsing behavior through cookies and similar technologies.

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and personalizing our services, including course delivery, progress tracking, and customer support.

  • Processing transactions and payments securely, including handling refunds and disputes.

  • Communicating with you about your course progress, platform updates, new courses, promotions, and relevant information.

  • Analyzing user behavior and preferences to improve our platform's functionality, content, and user experience.

  • Complying with legal and regulatory requirements

3. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

  • Secure storage and encryption of sensitive data.

  • Regular security assessments and audits of our systems.

  • Limiting access to your information to authorized personnel only.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our platform, conducting business, or servicing you. These parties are obligated to keep your information confidential and secure.

5. Third-Party Links and Services

Digital Launchpad may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any external sites you visit.

6. Your Consent and Choices

By using Digital Launchpad, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. You have the right to update or correct your personal information and communication preferences at any time.

7. Additional Terms
  • Non-Discrimination and Harassment: Any form of discrimination based on race, gender, financial status, religion, or any other characteristic will not be tolerated. Harassment will result in immediate expulsion from the platform.

  • Illegal Activities: Any illegal activities, including hacking, fraud, or unauthorized use of data/resources, are strictly prohibited and will result in an immediate ban.

  • Account Sharing: Sharing of accounts is prohibited. If our system detects this, the involved accounts will be banned.

  • Screen Recording: Unauthorized screen recordings of any course content are prohibited. Violators will face a permanent ban and possible legal action.

  • Selling or Buying Products/Services: Sales transactions within the community are not allowed. For relevant products/services, contact the Student Support Coordinator.

  • Penalty Clause: A penalty of 100,000 Philippine Pesos for anyone caught re-recording a video and reselling the pirated version to other students as digital products. This is to specify in case a lawsuit is filed against anyone caught doing so.

  • Past Dues: Subscribers will be allowed a grace period of up to 1 day past due. On the second day past due, their access to the platform will be revoked. This action will invalidate the promotional offer they subscribed with and reset all videos.

8. Contact Us

  • If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].

9. Updates to This Privacy Policy
  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

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